Privacy Policy
At Diffrun, we deeply value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our platform to create personalized storybooks.
1. Information We Collect
- Child’s name, gender, and selected story details
- Uploaded images (optional)
- Parent/guardian’s name, email address, and contact number
- Order-related information via Shopify
2. How We Use Your Information
- To generate and personalize storybook content and illustrations
- To contact you with updates about your order or storybook status
- To fulfill and ship your order using third-party services (e.g., Shopify)
- To improve our product and user experience
3. Data Retention
We retain your data for as long as necessary to fulfill your order and provide customer support. After that, we may anonymize your data for analytical purposes.
4. Third-Party Services
We integrate with secure third-party platforms like Shopify for payments and order processing. Your payment information is not stored by us.
5. Your Rights
You can request to access, update, or delete your personal data at any time by contacting us at support@diffrun.com.
6. Data Security
We follow industry best practices to secure your data during transmission and storage, including encryption and strict access controls.
7. Children’s Privacy
Diffrun is designed with children in mind, but we only collect information from adults (parents/guardians) for the purpose of creating personalized content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be reflected on this page with a revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy, reach out to us at support@diffrun.com.
Effective Date: April 9, 2025